Dear Microsoft,
Please reconsider your stance on the Xbox One and 24 hours offline situation.
As I am sure you know, SONY has a Serial number (Unique) on every disk they ship out.
With that information I would request this change.
Please serialize every disk pressed, and write some code into the console's OS that allows, if the internet is down, the user to insert the proper disk into his/her console and that disk re-authorize for another 24 hours.
Note this is only for games that have disks, if purchased online download only, please move this to 3 or 6 days.
24 hours is not long enough for the average consumer. Perhaps in Redmond when the internet goes out they have it fixed within 24 hours. However here in Kentucky when there is bad weather (ie. an Ice Storm) the internet is typically disrupted for 2-6 days. Steam allows a nominal 30 days, this would be ideal. Please consider a longer time frame, especially for customers with Time Warner Cable, the average turnaround for them with a truck roll, cable cut, or even a dying node is at minimum two days. If any of those happened I wouldn't be able to use my Xbox One.
Internet outages are frequent occurrences here in the eastern central United States, please take this into account. The shortest outage I have had has been 12 hours, the average is 48. I dont think I would purchase an Xbox One based on that information. I am your target market, a 31 year old male, with a family, who has disposable income for games. I have been an Xbox fan since the beginning, 9 year XBL gold account, had 2 original Xboxes, 3 360s currently (I sent a total of 9 (BTW this better not happen with Xbox One) off for red ring of death), and was planning on at least 2 Xbox Ones.
Please consider this middle class American's views and help us out, this would probably smooth over some of the internet's ire.
Thank you for your time and attention
Christopher Van Leuven
31 Year old Middle Class Gamer
P.S. I have some other ideas on how to smooth over some of the internet ire if you would like to contact me.
Everyone that reads this, please share it and send it to microsoft, it probably wont help, but if they see it enough maybe, just maybe something could get changed.
1 comment:
Just for the sake of clarification...
I do not live in a land internet forgot either, here are my speeds
http://www.speedtest.net/result/2761007178.png
and 50/10 is available in my area.
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